This Privacy Policy describes how Clavea (“we,” “us,” or “our”) collects, uses, and discloses personal information that we collect from users (“you” or “your”) of our e-commerce website located at https://clavea.com (the “Site”).
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, postal address, phone number, payment information, and other similar information when you make a purchase or register for an account on our Site.
- Browsing Information: We may collect non-personal information automatically as you browse our Site, including your IP address, browser type, device type, operating system, and website usage information.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process and fulfill orders, purchases, and transactions.
- To communicate with you about your orders, purchases, and account inquiries.
- To provide customer support and respond to your inquiries.
- To send you promotional offers, marketing communications, and newsletters if you have opted in to receive them.
- To improve our products, services, and website functionality.
- To prevent fraudulent activity and enhance the security of our Site.
- To comply with legal obligations and enforce our terms and policies.
3. Information Sharing
We may share your personal information with third parties for the following purposes:
- With service providers and vendors who assist us in operating our business and providing services to you.
- With third-party payment processors to process payments.
- With shipping and delivery companies to fulfill orders.
- With marketing and advertising partners to deliver targeted advertisements.
- With legal authorities or as required by law to comply with legal obligations or protect our rights.
4. Your Choices
- Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
- Cookies: You may disable cookies in your browser settings, but please note that some features of our Site may not function properly if cookies are disabled.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Children’s Privacy
Our Site is not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will post the revised Privacy Policy on this page with the effective date of the changes. Your continued use of our Site after any such changes constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at office@clavea.com.